Privacy and Cookies

We are committed to safeguarding the privacy of your information. This notice explains how we collect, use, protect and share personal data.

The Christian Institute is the data controller and processor for the purpose of personal data shared with this website. Living Christianity is the name given to a set of Bible study materials aimed at Christians who want to be equipped to engage our contemporary world.

The Institute is a registered charity in England and Wales (no 1004774) and in Scotland (no SC039220) and a company limited by guarantee (No 2634440). The company is registered in England with its registered office at Wilberforce House, 4 Park Road, Gosforth Business Park, Newcastle upon Tyne, NE12 8DG.

Overview

We collect personal information from:

  • those who have contact with us
  • those purchasing our products

We use personal information to:

  • keep in touch with those who have requested updates
  • carry out reasonable administration of our mailings and sales
  • manage enquiries

We also collect data relating to use of our website.

How we obtain personal information

Those who have joined our mailing list have indicated an interest in our products. They have given us their details and asked to be kept informed.

The information provided to us will include some or all of the following:

  • name
  • email address

Those purchasing digital version of Living Christianity materials via our website livingchristianity.org.uk will also supply:

  • payment card details

Financial information

We do not store your card details on our servers, rather they are passed to our payment gateway providers immediately for processing and removed following a successful transaction.

How we use personal information

We use personal information to:

  • manage enquiries and keep a record of contact and correspondence
  • administer purchases of digital versions of Living Christianity materials
  • improve our communications

Our responsibilities

  • We only send electronic mailings about our products to those who have given their consent to us to do so. However, a person can withdraw their consent at any time. Every email has a link to enable the recipient to unsubscribe if they wish to stop receiving emails. If you have requested to receive emails, you may opt-out of these at any time by emailing us at contactus@livingchristianity.org.uk

Security

We use appropriate security measures to attempt to protect against the loss, misuse, and alteration of personal information. We use secure server software to encrypt financial and personal information we collect online. However, the transmission of data across the internet is not completely secure. We cannot guarantee that loss, misuse or alteration of data will not occur whilst being transferred.

Sharing information

We never sell financial or personal information for any reason whatsoever.

We currently use MailChimp to deliver emails interested parties have signed up to receive. Where this is the case, we remain in control of the information and the service provider is not allowed to do anything with the information other than what we have requested. The service also enables us to gather statistics around email opening and clicks using industry standard technologies including gifs to help us monitor and improve our mailings. For more information, please see MailChimp's privacy policy.

Payments made through our website are processed by Stripe. For more information, please see Stripe's privacy policy.

Worldwide transfer of data

If it is ever desirable to transfer data outside of the European Economic Area, we ensure that robust data-sharing agreements are in place. For example, MailChimp hosts its data in the US, but it has certified its compliance with the EU-US Privacy Shield Framework.

How long we keep data

We keep your personal information for as long as we need it to maintain our relationship with you or keeping the information is necessary. We take into account our need to meet any legal and regulatory obligations. These reasons vary from one piece of information to another. For example, we keep information relating to financial transactions for seven years.

When we no longer need the information, we will dispose of it securely, using specialist companies to do this work for us if necessary.

Cookies

Cookies are small text files that are downloaded to a user's device when they visit a website.

Why do we use cookies?

We use cookies for the operation, security, monitoring and improvement of our website.

Some cookies are retained in a user's browser for only as long as they visit our website, while others may persist for a longer specified or unspecified period.

Summary of cookies we use

Cookie type Name(s) Purpose
Strictly Necessary PHPSESSID
v_csscached
Used to enable the basic functioning of our website.
Cookie consent c4m_cookie_consent Used to remember a visitor's acceptance of our cookie notice.
Analytics (Google) _ga
_gat
_gid
Used to collect information about how visitors use our Website.
We use them in an anonymised form,
including information to compile reports and to help us improve the website.
The cookies collect information about the number of visitors to the website and blog,
where visitors have come to the website from and the pages they visited.
Google's Privacy Policy

In the course of a person's visit to our website third-parties providing services on our website or having content embedded in our website may also place cookies on a user's device to enable the functionality of their services and for their own purposes. We do not control how these third parties use cookies so our website users should refer to the third party's own privacy and cookie policy. The table below details the third parties we have identified who may place cookies on a user's device.

Facebook We enable users to follow our Facebook Page from our website. To provide this service Facebook places cookies on a user's device for advertising purposes. If a user visits our site while logged-in to Facebook, they may place further cookies on a user's device. Facebook's Privacy Policy
Instagram We enable users to follow our Instagram Channel from our website. Instagram's Privacy Policy
Twitter We enable users to follow our Twitter Feed from our website. Twitter's Privacy Policy
Vektor Payment for digital materials is fulfilled by Vektor UK Ltd using the payment service Stripe (see below). Vektor's Privacy Policy
Stripe Stripe is the service Vektor use to provide secure financial transactions by Debit or Credit Card. To monitor the use of its services, and to provide security, Stripe may place cookies on a user's device. Stripe's privacy policy
DoubleClick (Google) As we use services from Google, they may also place cookies on a user's device for targeting advertising across the web. Google's Privacy Policy

How do I change my cookie settings?

Our website users can delete cookies or instruct their web browser to delete or refuse cookies. However, if a website user deletes cookies or refuses to accept them, they might not be able to use all of the features we offer, they may not be able to store their preferences, and some of our website pages might not display properly.

find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

IP addresses

We collect the request made by a user's browser to the server hosting this website. This includes the IP address, the date and time of connection and the page selected. We have legitimate interests in using this information to ensure the security of our website, for system administration and to inform improvements to the website.

Data subject rights

Under data protection law, a person has the following rights in relation to their personal data:

Right to access: Subject to some exemptions, the right to access a copy of the personal information that we hold about them.

Right to correct: The right to obtain from us the rectification of inaccurate or incomplete personal information we hold concerning them.

Right to erase: The right to ask us to erase their personal information in certain circumstances.

Right to restriction of processing: The right to ask us to restrict the processing of their personal information in certain circumstances.

Right to object: The right to object to our use of their personal information where we use it on the basis of our legitimate interests. We shall no longer process a person's personal information unless we can demonstrate compelling legitimate grounds for the processing. A person also has the right to object to processing of their personal information for direct marketing purposes.

Right to request transfer: The right to request transfer of their personal information in a structured, commonly used, machine-readable format. This right only applies to automated information where the processing is based on consent or under a contract.

Right to withdraw consent: The right to withdraw consent at any time where we are relying on consent to process the person's personal data. However, this will not affect the lawfulness of any processing carried out before the withdrawal of consent.

More information about these rights can be found on the website of the Information Commissioner's Office.

Accuracy of information

We take steps to keep our information about our supporters and others is accurate. Our supporters can help us by informing us of any changes to their details when they occur.

Enquiries

To make enquiries in relation to this privacy notice, exercise any of the above rights, or to make a complaint about our use of your personal information, please contact us or write to us at Living Christianity, 4 Park Road, Gosforth Business Park, Newcastle upon Tyne, NE12 8DG.

If you are not satisfied with the way we deal with your complaint, you have the right to refer it to the Information Commissioner's Office. You are also entitled to make a complaint to the Information Commissioner's Office without first referring it to us.

Changes

We keep this notice under review. It was last updated on 15 February 2019.

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